Tesco Christmas Shopping Slots
Tesco's Christmas delivery slots open on 20 November at 7am. The retailer warns that slots fill quickly, so advises setting a reminder and booking as soon as possible.
Tesco customers have been left furious after having to wait hours in a virtual queue to secure a Christmas delivery slot.
In the lead up to the Christmas rush, Tesco has given an update on its delivery slots over the festive period and the latest shopping rules if you do make a trip to your local store, Birmingham. Nov 09, 2020 (Image: PA) Tesco. Shoppers who have joined the Delivery Saver scheme will be able to book a Christmas slot from 7am on November 13. The premium service costs £7.99 a month, and means customers get early and priority access to Christmas delivery dates. Dec 03, 2020 Tesco's website says: 'We're experiencing high demand for slots around Christmas'. At the moment, shoppers can book a click and collect slot or a flexi saver delivery slot. Tesco has given an update on its Christmas deliveries as supermarkets and shoppers adapt to the coronavirus lockdown and ongoing pandemic. After opening its Christmas delivery slots to Delivery.
This morning the supermarket released slots for the week starting 21 December - but only to their delivery saver customers who pay a subscription fee.
But after waking up to log on at 7am, many complained they had still not been given a slot after two-and-a-half hours of waiting.
One person posted on Twitter: 'What an absolute joke. Been a delivery customer for years, have delivery saver.
Almost two and a half hours waiting and still in the queue 😡
— Sonia Bradley (@50N1ABR4DL3Y) November 13, 2020'Went on at 6.45am. Been in the queue for two hours and 20 minutes. What is happening? Should I just shop elsewhere this Christmas?'
Another user posted: 'Been waiting 2.5 hours now (since 6.59) in a queue for Christmas slot. What's happening? Am I lost in cyber hell somewhere?'
Customers were faced with a message that read: 'You are currently in a queue - we'll put you through as soon as we can.'
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On its Twitter page, the supermarket posted: 'A lot of customers are using our website and app at the moment. So we're temporarily using a virtual waiting room to help manage the flow.
'We're sorry if things take a bit longer than usual.'
Anyone else still in the online Tesco queue for a Christmas slot?! #tescopic.twitter.com/f4qKOrng2l
— SEN Resources Blog (@senresourceblog) November 13, 2020While some were given slots after a long wait, others were unsuccessful and forced to shop for their Christmas dinner supplies elsewhere.
Those who did manage to book complained festive essentials like turkeys were not yet available.
There was also no mention of people on the government's vulnerable list, who are entitled to priority delivery slots because of coronavirus.
@Tesco been waiting 2.5 hours now (since 6.59) in a queue for Christmas slot. What's happening? Am I lost in cyber hell somewhere?
— annie (@annie6724) November 13, 2020A Tesco spokesman said: 'Demand for online slots over the festive period is high, and we have more slots this Christmas than ever before.
'We are experiencing high volumes of traffic to our website and groceries app and are temporarily limiting the number of customers using it.'
They apologised for the inconvenience and claimed home delivery and click and collect slots are still available for the Christmas period.
Tesco customers have been left furious after having to wait hours in a virtual queue to secure a Christmas delivery slot.
This morning the supermarket released slots for the week starting 21 December - but only to their delivery saver customers who pay a subscription fee.
But after waking up to log on at 7am, many complained they had still not been given a slot after two-and-a-half hours of waiting.
One person posted on Twitter: 'What an absolute joke. Been a delivery customer for years, have delivery saver.
Almost two and a half hours waiting and still in the queue 😡
— Sonia Bradley (@50N1ABR4DL3Y) November 13, 2020
'Went on at 6.45am. Been in the queue for two hours and 20 minutes. What is happening? Should I just shop elsewhere this Christmas?'
Christmas Shopping List
Another user posted: 'Been waiting 2.5 hours now (since 6.59) in a queue for Christmas slot. What's happening? Am I lost in cyber hell somewhere?'
Tesco Christmas Shopping Slots Online
Customers were faced with a message that read: 'You are currently in a queue - we'll put you through as soon as we can.'
Tesco Christmas Shopping Slots Online
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Tesco Christmas Shopping Slots Free
On its Twitter page, the supermarket posted: 'A lot of customers are using our website and app at the moment. So we're temporarily using a virtual waiting room to help manage the flow.
'We're sorry if things take a bit longer than usual.'
Anyone else still in the online Tesco queue for a Christmas slot?! #tescopic.twitter.com/f4qKOrng2l
— SEN Resources Blog (@senresourceblog) November 13, 2020While some were given slots after a long wait, others were unsuccessful and forced to shop for their Christmas dinner supplies elsewhere.
Those who did manage to book complained festive essentials like turkeys were not yet available.
There was also no mention of people on the government's vulnerable list, who are entitled to priority delivery slots because of coronavirus.
@Tesco been waiting 2.5 hours now (since 6.59) in a queue for Christmas slot. What's happening? Am I lost in cyber hell somewhere?
— annie (@annie6724) November 13, 2020
A Tesco spokesman said: 'Demand for online slots over the festive period is high, and we have more slots this Christmas than ever before.
'We are experiencing high volumes of traffic to our website and groceries app and are temporarily limiting the number of customers using it.'
They apologised for the inconvenience and claimed home delivery and click and collect slots are still available for the Christmas period.